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Disclaimer, Privacy Policy, Terms & Conditions

Note: Terms and Conditions, Privacy Policy & Disclaimer

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Dragonfly Organic Living Pty Ltd (“we,” “us” or “our”), concerning your access to and use of the website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

You agree that by accessing the website and store, you have read, understood, and agree to be bound by all of these being our Terms and Conditions, Privacy Policy & our Disclaimer. If you do not agree with all of these as set out herein, then you are expressly prohibited from using this website and store and you must discontinue use immediately.

Contact us:
Questions or comments regarding this Dislaimer, Privacy Policy and Terms and Conditions should be submitted to:
Dragonfly Organic Living Pty Ltd by e-mail:
Physical Address:
Sesde Straat, Spaarwater A/H, Heidelberg, Gauteng, South Africa.
Dragonfly Organic Living Pty Ltd is a company registered with CIPC in the Republic of South Africa with company registration number 2020/930485/07.

As always, thank you for reading and being part of the amazing community here!

Age Restriction

The Website and Store is not designed or intended for use by persons under the age of 18. Some of our Products may not be purchased by children and/or services and/or information are not suitable for persons under the age of 18. We do not intentionally gather personal information from visitors who are under the age of 18. If you are under the age of 18, you are not permitted to submit any personal information to us. If you are under the age of 18, you should use the Website and Store only with consent of a parent or guardian.
Dragonfly Organic Living Pty Ltd takes no responsibility for all aspects relating to a transaction including sale of goods and services sold on this website and store, customer service and support, dispute resolution and delivery of goods for false information supplied by persons under the age of 18 years old. 

Please note that the right of sales of any goods is retained by Dragonfly Organic Living Pty Ltd.
Dragonfly Organic Living Pty Ltd reserves the right to proceed or cancel any order.

Terms & Conditions


You are expressly and emphatically restricted from all of the following:

1.            publishing any Website material in any media;

2.            selling, sublicensing and/or otherwise commercializing any Website material;

3.            publicly performing and/or showing any Website material;

4.            using this Website in any way that is, or may be, damaging to this Website;

5.            using this Website in any way that impacts user access to this Website;

6.            using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;

7.            engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;

8.            using this Website to engage in any advertising or marketing;


User Registration:

Please note you have to be 18 years or older. You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
You agree that the registration information provided is true and correct to the best of your knowledge and belief. You also understand that any willful dishonesty may render for the cancellation of your order or deregistration from our website and/or store. In case any of the information is found to be false or untrue or misleading or misrepresenting, you agree that you may be held liable for it.

Accuracy of billing and account Information and shipping address:
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment method details, and/or orders that use the same billing and/or shipping/delivery address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, payment method details and shipping/delivery details, so that we can complete your transactions and contact you as needed. You agree that Dragonfly Organic Living Pty Ltd will not be held responsible for orders delivered to the incorrect shipping/delivery address as provided, changed or updated by you.

Modifications to the service and prices:

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Intellectual Property:

Dragonfly Organic Living Pty Ltd’s logo is a registered trademark. The use of Dragonfly Organic Living Pty Ltd’s trademarks, service marks, trade names, logos, icons, and domain names, or any company content displayed on this website is strictly prohibited.


Website & Store Content and Information:
Dragonfly Organic Living Pty Ltd has made every attempt to ensure the accuracy and reliability of the information provided on this website and store. However, the information is provided "as is" without warranty of any kind. Dragonfly Organic Living Pty Ltd does not accept any responsibility or liability for the accuracy, content, completeness, legality, or reliability of the information contained on this website.

No warranties, promises and/or representations of any kind, expressed or implied, are given as to the nature, standard, accuracy or otherwise of the information provided in this website nor to the suitability or otherwise of the information to your particular circumstances.

We cannot and will not guarantee that this website and store is free from computer viruses or anything else that has destructive properties.
We shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential, or other) whether arising in contract, tort or otherwise, which may arise as a result of your use of (or inability to use) this website and store, or from your use of (or failure to use) the information on this website and store.

Website and Store updates and changes:
There may be information on this site and store that contains typographical errors, inaccuracies or omissions including descriptions, pricing, availability and various other information. Dragonfly Organic Living Pty Ltd reserves the right, in our sole discretion, to make changes or modifications to this website, online store, disclaimer, privacy policy, and terms & conditions including information and pricing at any time for any reason, without notice. It is your responsibility to periodically review these to stay informed of updates and/or changes.

Own Risk & Responsibility:
By reading this website, you acknowledge that you are responsible for your own health decisions, actions, any consequences and do so at your own risk. Do not take anything from any website, including this one, and try it without proper research and medical supervision.

Merely opinion and general information:
This website and store provides general information and discussions about health, organic, natural, environmentally friendly and related subjects. All the information on this website and store is published in good faith and for general information purpose only. Any views or opinions represented are personal and do not represent those of people, institutions or organizations that the owner may or may not be associated with in professional or personal capacity, unless explicitly stated. Any views or opinions are not intended to malign any religion, ethnic group, club, organization, company or individual.

No Medical advice or claims:
The information and other content provided in this website and store, or in any linked materials, are not intended and should not be construed as medical advice, nor is the information a substitute for professional medical expertise or treatment.

If you or any other person has a medical concern, you should consult with your health care provider or seek other professional medical treatment. Never disregard professional medical advice or delay in seeking it because of something that have read on this website, store or in any linked materials. If you think you may have a medical emergency, call your doctor or emergency services immediately.

Any statements or claims about the possible health benefits conferred by any Organic, Natural & Environmentally friendly products are not intended to diagnose, treat, prevent or cure any disease. All information and resources found on is intended to motivate readers to make their own nutrition and health decisions after consulting with their health care provider. This website and store do not offer medical advice and no claims of such are being made. Rather, this website and its owner strive to offer the latest in organic, natural &; environmentally friendly for those seeking same.
The author of this site encourages you to consult a doctor before making any health changes, especially any changes related to a specific diagnosis or condition. No information on this site should be relied upon to determine diet, make a medical diagnosis, or determine treatment for a medical condition. The information on this website is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice.

Third-Party Websites and Content:
This website and online store provide or may contain (or you may be sent via the Site) links to and/or owned by other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”).
The content of such third party sites is not within our control, and we cannot and will not take responsibility for the information or content thereon, for the collection or use of personal data and we will not accept responsibility for the accuracy of third party advertisements.
Links to such third party sites are not to be taken as an endorsement by
Dragonfly Organic Living Pty Ltd of the third party site, or any products promoted, offered or sold on the third party site, nor that such sites are free from computer viruses or anything else that has destructive properties. Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content.

If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms and Conditions no longer govern.
You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party.
You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

Product use at own risk:
It is our mission that all information on this website is as accurate and up to date as possible, and that all products promoted cause no harm to our customers or the environment. However, due to the possibility of human and technical error, Dragonfly Organic Living Pty Ltd accepts no responsibility for the accuracy or completeness of information provided on the website and store. Neither do we accept responsibility for any adverse reactions that any of the products and/or product ingredients may cause. Products sold by Dragonfly Organic Living Pty Ltd are not our property and we do not and shall not take responsibility and liability including but not limited to the manufacturing, product information and/or product use. Product use are solely used at own discretion and at own risk.

By engaging with
Dragonfly Organic Living Pty Ltd, I, the reader and/or client and/or consumer acknowledges, understands and accepts that Dragonfly Organic Living Pty Ltd is only a distributor/reseller of products/goods and cannot be held responsible and reliable for third party products/goods. I, the reader and/or client and/or consumer expressly waive and release any and all claims, actions or otherwise which I have or may in the future have against Dragonfly Organic Living Pty Ltd, its affiliates, their respective directors, officers, employees, agents, representatives, shareholders, successors and releasees on account of any harm, injury, death, health issues, personal or property damages arising out of or attributable to my participation and engagement, due to any cause whatsoever against animals or people, indirect or direct. I covenant not to make or bring any such claim against the Company or any other Releasee, and forever release and discharge the Company and all other Releasees from liability under such claims. I shall defend, indemnify and hold harmless the Company and all other Releasees against any and all losses, damages, liabilities, deficiencies, claims, actions, judgements, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable legal fees, in connection with any third-party claim, suit, action or proceeding arising out of or resulting from my participation, engagement and activities.

Furthermore, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

Privacy Policy

This Privacy Policy (“Privacy Policy”) applies to the corporate website accessible at and corporate online shop (“Website”, “Site”), all owned and operated by Dragonfly Organic Living Pty Ltd. This Privacy Policy describes how Dragonfly Organic Living Pty Ltd collects and uses personal information collected through the website and store. It also describes the choices and options available to you regarding the use of, your access to, and how to contact us about your personal information and privacy.

Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. By engaging with the website and store you acknowledge you have read and understood this Privacy Policy. Data protection laws require companies to describe their role and responsibility when handling personal information. When users access our website and/or Store and view information about us and our technology, communicate with us and subscribe to our newsletters etc, we are the data controller.

Dragonfly Organic Living Pty Ltd is the data controller for information provided directly by the individual or as a result of interacting with the website.

The Information we collect about you:
Dragonfly Organic Living Pty Ltd values your trust. Dragonfly Organic Living Pty Ltd adheres to ethical standards in gathering, using, and safeguarding any information you provide.

Personal data includes information such as:
•    Name
•    Address
•    Telephone Number
•    Email address
•    Other data collected that could directly, or indirectly identify you.

We collect and process the following personal information from you:
Information you give to us:
This is information about you that you give us directly when you interact with us. You may give it to us by filling out a form on our Site, corresponding with us by phone, e-mail, or at an in-person event. It includes information necessary to register for an event, email newsletter, or place an order for other services we provide via our web store. It also includes information shared when you share on social media via our Site, enter a competition or promotion, submit a query, report feedback about or a problem within our Site, or any of the other Interactive Services. When you subscribe to our newsletter for example, we request you provide your first name, last name, mailing address and email address. When you purchase an item, we will need payment and billing information, often including an address and credit card information.

Information we collect about you from your use of our Site:
Data about Usage of Services is automatically collected when you use and interact with our Services, including log files, cookie/device IDs and location information. This information includes specific data about your interactions with the features, content and links (including those of third-parties, such as social media plugins) contained within the Services, Internet Protocol (IP) address, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location.

How we use the information we collect:
Information you give to us:
Dragonfly Organic Living Pty Ltd uses the personal information you provide in a manner that is consistent with this Privacy Policy. We use your personal information to provide our services on our website and to fulfill our obligations to you. We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that
(1) for which we have been given explicit permission,
(2) as necessary to deliver the Services and features you interact with, or
(3) as we might be required or permitted for legal compliance or other lawful purposes.
We also use your personal information together with other personally non-identifiable information to help us better understand our users, to personalize and improve your experience with our Site, and to improve the content and functionality of our Site. This may include providing information about our goods and services that we feel may interest you and enhance your interaction with our Site. We will communicate with you about these goods and services via email, direct mail (via Newsletter request for example), or on our Site. These communications may include newsletters, promotional emails, product updates, or market research/survey requests.

Information we collect about you from your use of our Site:
We will use this information in our legitimate interests (where we have considered these are not overridden by your rights), to administer our Site, and for internal operations, including troubleshooting, data analysis, testing, research, and statistical survey purposes. We will also use this information to keep our Site safe and secure, for measuring the effectiveness of how we present content and how we market and advertise. We use non-personally identifiable information in our log files to analyze trends, to administer our Site, to track users’ movements in and around our Site, and to gather demographic information about all users as a whole.

Who we give your information to:
We consider your personal information to be a vital part of our relationship with you and do not sell your personal information to third parties.<br><br>

Compliance with legal, regulatory and law enforcement requests:
In certain situations, Dragonfly Organic Living Pty Ltd may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or similar legal process served on us or our Site. We will take reasonable steps to ensure that we only collect that personal information that is relevant for the purposes for which it is to be used. Furthermore, we will not process your personal information in a way that is incompatible with these purposes.

Control of your information:
When you give us personal information, we will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated in this Privacy Policy. When Dragonfly Organic Living Pty Ltd is acting as a data controller, we will act in accordance with your permission to offer you our services and as otherwise instructed by you. We will also give you the ability to opt-out before we disclose your personal information to a third party or use your personal information for purposes that are fundamentally different than the purpose for which it was originally created.

Age Restrictions:
Our Website is designed for those 18 years of age and older. We do not knowingly collect information from anyone under the age of 18 (or such other age as may be restricted under local law). If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records. If a child under the age of 18 has provided Dragonfly Organic Living Pty Ltd with Personal Data, the parent or guardian of that child should contact Dragonfly Organic Living Pty Ltd immediately at to delete this personal data.

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