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Orders & Payments


We are growing - Thank you for helping us.

We are currently unfortunately not equipped with a warehouse / physical store (as yet) or to accommodate "walk in" customers (for now). Join us and please support us on our growing journey to fly ... to accommodate "walk in" customers is on our wishlist (Our next project currently in planning) ...

1. Look through our lovely product selection.
2. Choose your products of choice and add them to your cart.
3. Send us your order to confirm stock availability.
4. We will confirm stock at our suppliers and update you accordingly.
5. Pay a minimum of 50% of your order total, upon confirmation from us.
6. Once your order has arrived at our premises you can pay the remaining 50% before we courier OR you can come and collect your order and settle the remaining balance (Please see our payment, collection and appointment section).
7. Enjoy your health !

Order Dates: (for now)

Order Anytime
Of course you may order anytime you like – if we have stock of your items, super great, then we can dispatch quickly. When we have to order your goodies - please keep in mind that your order will be processed with our next “order run”.


Orders need to be in by:
1) 10th of Every Month (Or Friday if 10th falls on a weekend) – Payments due upon our confirmation / latest 16th .
2) 20th of Every Month (Or Friday if 20th falls on a weekend) – Payment due upon our confirmation / latest 26th.
3) 30th of Every Month (Or Friday if 30th falls on a weekend) – Payments due upon our confirmation / latest 5th.

Your order will only be processed and seen as confirmed upon payment received and reflecting in our bank account (Min 50% of your invoice total). Please make sure your payment reflects when we do our “order run“ by the 16th, 26th or 5th.
Order Run: This is when we place orders at the relevant suppliers. We currently place orders (Until we have more storage space) 3x a month.

Order ready:
If we have your items in stock your order will be ready for collection the first Wednesday/Friday there-after or we will courier the next business day. When we order your goodies your order should be ready within 3-14 working days from the 16th, 26th or 5th all depends on when we received your order (and stock availability confirmation).

You do not pay upon check-out !
Bonus: You can order when you like and only pay upon receiving confirmation from us.

Payment Options

Various secure payment options for your convenience.

** Please remember your payment needs to reflect in our bank account before your order will be released / couriered.**
** We do not release goods on proof of payment !
You are welcome to send your proof to us to reserve your purchase (for 48 hours only). Once your payment reflects on our bank statement we will courier / we can arrange collection. 
**Your payment is only due upon receiving our email confirmation and our formal Quotation/Invoice.

EFT Payments:
Account Name: Dragonfly Organic Living Pty Ltd
Bank: Standard Bank
Account Type: Cheque Account
Account Number: 10148046213
Branch: Montana, Pretoria (Standard Bank Head Office)
EFT Branch code: 051001
Payment Reference: Your invoice number.

On-Site Card Payments:
For your convenience we have card facilities available on-site (To settle outstanding balances).

On-site Cash Payments:
For safety reasons we try and keep handling cash to a minimum, but if you prefer you may settle balances this way.

** Kindly adhere to these strict terms: **
! Strictly NO Cash Deposits ! Please do not make cash deposits. Bank fees will be charged additionally and will be added to your order. !

! Strictly NO EFT Payments on-site upon collecting your order !

Your invoice number upon making your payment.
! NO CASH DEPOSITS (Bank charges will be added to your order) !

Delivery or Collection 

Toot Toot ... Yes, your order can be delivered straight to your door !

Or alternatively you are more than welcome to collect from our Home Based Office in Heidelberg, Gauteng (400m to travel on a gravel road - Just off the R23 Benoni/Brakpan main road).
We live on a small plot (Small Holding) and currently only have a home based office. Located just 7km outside of the beautiful town Heidelberg on the far East Side of Gauteng. Conveniently located only 5 minutes from the N3 (Johannesburg-Durban Highway).

You are more than welcome to come and meet us and collect your order (see payment terms) or we will courier your order to you. Please see your quote for the additional courier fee if you opt for this option.

All non-perishable products can be couriered. At this point in time unfortunately we do not courier any fresh produce (Still working on this option for you, for your convenience ... )

Yip Yes !
If you would like to come and see us or collect your goodies kindly remember to make an appointment.
We would love to meet you but for safety reasons we work strictly by appointments only (for now).
(We also supervise our homeschooled children and assist them in between).

Collection appointments can be arranged for Wednesdays and Fridays (When your order is ready).


To keep ourselves and our loved ones safe, please remember you have to wear your mask if you would like to come and collect your order.
Parents, Kiddos and Grandparents !
Kindly adhere to Covid rules. Otherwise, Access will be denied !

To Continue your shopping

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